Refund Policy
Return & Refund Policy
We lovingly handcraft every bouquet, wreath, and wedding flower to order. Because each piece is made just for you, we’re unable to accept returns for these items — all sales are final.
Quality Concerns
If your order arrives damaged or isn’t what you expected, please email us at draftsph@gmail.com with photos of the item within 3 days of receiving it. We’ll send you a return shipping label and process your refund as soon as the item arrives back at our studio.
For Returns
1. If your product arrives damaged, kindly send us photos at draftsph@gmail.com to request a return label.
2. If you’d like to return dried flowers by the bunch, you may ship them back to the address below with your order number. We’ll refund the flowers that are returned in their original condition (shipping costs are non-refundable).
3. Returns must be made within 30 days and will be refunded to your original payment method once we receive the item back in its original condition.